Costa del Sol Wyndham Lima City

Good stay! Worth the value.

From the beginning, it was terrible, While at Check Inn - we lost 25 minit and argued on following Your voucher clearly said that I have to pay only 18% tax amount which is 13.97 USD they said our deal with DESPERGAR and the price is 61 USD per night plus tax. I said I booked with TRIP.COM and they send me an email and said that please pay 18% at the hotel so I am following that. I try to explain to them that please see the email and see the voucher but they were on their stand and insist I pay 18+10 = 28% Tax. I was feeling horrible in that situation in front of my couple. I lost 25 Minit in this and there was luckily no other client for check inn so it was my luck otherwise they may think a negative about me that I am there with my couple and how stupidly arguing with the hotel check inn staff. it is not about money it is about the promise and services that was promise and need to be delivered that is all. I booked a Junior Suite A 4star hotel generally keeps 2 water bottles with respect. there were no water bottles and I ask for water it is not covered in charges when they realised they send the water. While booking it was clearly indicated by your web portal that - TOILETRY are provided, as the standard of junior suite bath gown and room sleeper suppose to be in the bathroom. but when I check in the room and enter the room firstly the MINIBAR WAS TOTALLY EMPTY. When I demand they gave only toiletry for one person and finally I purchase from outside my couple. The coffee maker was not functioning well it was leaking the water you can see in the photos. While I highlighted all the issues they load the minibar, but the coffee maker was the same while next day till I checkout. they kept the coffee for one person as they were knowing that there are 2 people in that room. I will never book this hotel and I am surprised that why you promote that I suppose to ask for a refund of my money from you as I booked through you and trust all the services what was promised. Regards Kem Sharma

Very friendly personnel!

非常好房間很乾凈，很方便，還有免費的。咖啡飲料 這邊靠近海邊，風景也很好，步行十分鐘就到了海邊了，立馬的海，真是漂亮。

一切都比較滿意

很友善！早晨到的，還沒來得及辦入住，自助餐快結束了，讓我們先去吃自助餐。服務態度也很好。位置也不錯。就是在搞裝修，整個樓道一股味道，而且房間裏的設施也很老舊。總結就是軟件很好，硬件一般。